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Hiring a local removalist always helps when you move, but only when you hire a trustworthy and competent name. Now the million-dollar question in this regard is that how you can be sure that you are putting money on the right name.

The wisest way is to ask the company a few questions and see what reply you get. Their responses to these questions will give you an indication, whether you are relying on the right name, or not!

So, here we are, with the questions that you need to ask:

1) What experience do you have?

This is one of the most important questions that you need to ask when it comes to hiring a removalist. Understandably, you just cannot trust any company and authorise them to handle your assets, which may include valuable electronic equipment, antiques and other priceless stuff.

Hence, you must know the number of years they have been working as a removalist. This will give you an idea of how good and competent they are as local removals in Gold Coast. This will add to the peace of your mind, even while on the move. Beyond this, it’s also a good idea to ask for referrals from former customers, so that the quality of their services can be verified.

2) What does the quote include?

This is the next-most-important question you need to ask. You should clearly know what is included in their quote. See whether they have quoted for insurance and storage or whether they will add extra for that.

Besides, you need to ask for the extras that might be included in the quote.

3) Do you offer packing services?

If you are to move in a hurry, you might not have the time to do all the packing. That is the reason you might ask whether the company will offer packing service so that you do not have to be worried about it.

4) Do you provide extra protection for my valuable belongings?

This is another question that you ask the removalists in Gold Coast whom you hire. You might have assets that are priceless, and they may be extremely fragile and sensitive.

Thus, when it comes to handling them, you need to be extra careful. Ask the company whether they will take extra care to protect them during the move. Also, know what precautions they will be giving to those assets during the transit.

5) How will you protect my home from accidental damage?

This is another question that you should ask. There is a high probability of the walls or the door frames getting damaged when the furniture, more so that bigger ones are removed. Thus, you need to ask the experts what measures will they take to avert that damage.

6) Are you fully insured?

You might consider insuring your belongings when you move. However, there are a few risks, which fall beyond the control of the removalists. The only way to safeguard the assets from those risks is to get yourself insured. If the removers do insure, ask them about the extent of their coverage, and whether the coverage is included in their quote, or not!

If these are the primary questions you ought to ask, some other questions that you may raise include:

  • How do they handle complaints?
  • What does the company ask you to do prior to the move?
  • What instructions they have to give you?

Once you get satisfactory answers to all these questions, you can be assured that you are putting money on a company that is competent and well experienced.

As the final check out, you can get the references from the company and talk to those individuals in person, to get a first-hand report of how they fare as a removalist company.

We at Richards Gold Coast Removals pride in the fact that we have affirmative answers to all these questions and this makes us one of the most trusted and sought after names in Gold Coast when it comes to moving.

For further details, you need to call us at 1300 093 719.

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WHAT OUR CUSTOMERS

Say About Us

Laila Om
Laila Om
2022-11-18
I was deeply impressed by Pat's thorough & kind communication style when I made some inquiries. I had never experienced such friendly & informative responses from any other removalist companies I contacted before. On the day, Pat's guys arrived right on time. Te & the team did an amazing job for me. They were all very courteous and brilliantly fast & smart. I have hired many removalists before and experienced them stretching out time, damaging my furniture, and stopping work & smoking cigarettes for ages when I wasn't on-site. Pat's guys Te & the team worked incredibly hard and got the job done very well in half the time other companies' guys would have. I can highly recommend Richards Removals. Richards would tremendously reduce the enormous stress & hassle of your relocating. Pat, Te & the team, thank you very much!!
Justice Corban
Justice Corban
2022-10-12
Highly recommend Richard's Removals, I have now used them 3 times and very happy with the service! Very reliable, the guys are very hard working and helpful! I highly recommend them, I wouldn’t go anywhere else!
Andrew Rodda
Andrew Rodda
2022-09-02
Rang twice and only got recorded messages. Never called back, so missed my business. Luck of the draw.
Luke Oglethorpe
Luke Oglethorpe
2022-01-28
Highly recommend these guys! Not only did they fit in a move within a very short time frame, they were very professional, had a can-do attitude and were good communicators.
Chris A
Chris A
2021-12-23
Pat, Ash and Jake put in absolute work today, very very hot day on the Gold Coast, the heat did not stop them at all. They Kept going all day, nothing was too much for these guys. I would highly recommend, they went above and beyond and I thank the team sincerely. Thanks, Chris & Julie
Michelle C
Michelle C
2021-11-23
Ash and Edi were great, very professional, polite, fast and efficient
Susan Simpson
Susan Simpson
2021-11-01
I would highly recommend using Richards, they moved me from my home into a storage unit. The two young men completed the move without an issue and in very efficient time. Ash and Jake were very personable and polite. I am using Richards again to move from the storage unit to the new house and have requested these two young gentlemen do the move. I was asked by a neighbour could I recommend someone for their move in January so I of course said Richards.
Jessica Papworth
Jessica Papworth
2021-10-22
Pat is really responsive kept me up to date. Boys did an awesome job ash and Justin poor fellas has four storey walk up with very heavy wooden furniture and didn't bat an eye lid. Defienetly use these guys for you next more can't recommend enough.
James Bugden
James Bugden
2021-09-06
Huge thank you to the team at Richards Gold Coast Removals for the incredible service we were provided today. The guys were wonderful!